At Cheap Fit Dance Wear Store, we’re dedicated to making your dancewear shopping experience as effortless as a perfect grand jeté. Below you’ll find all the details about our shipping options and return policy to ensure you can focus on what really matters – your performance.

Shipping Information

We ship worldwide (excluding some remote areas and parts of Asia) using reliable carriers to get your dance essentials to you as quickly as possible.

Shipping Options & Timelines

  • Standard Shipping (£12.95):
    • Carrier: DHL or FedEx
    • Order processing: 1-2 business days
    • Delivery time: 10-15 business days after dispatch
  • Free Shipping (orders over £50):
    • Carrier: EMS
    • Order processing: 1-2 business days
    • Delivery time: 15-25 business days after dispatch

Please note that delivery times are estimates and may vary depending on your location and customs processing.

Our Return Policy

We want you to be as happy with your purchase as you are with a flawless performance. If your dancewear doesn’t fit quite right or isn’t what you expected, our returns process is as smooth as a well-executed glissade.

Key Return Policy Details

  • Return window: 15 days from delivery date
  • Items must be unworn, unwashed with original tags attached
  • Original packaging preferred for returns
  • Customers are responsible for return shipping costs unless item was damaged or incorrect

Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on:

  • All footwear (ballet shoes, character shoes)
  • Hosiery (dance tights, ballet socks)
  • Intimate apparel (dance underwear, camisoles, catsuits/unitards)
  • Costume accessories

How to Return an Item

Follow these simple steps to initiate your return:

  1. Contact us within 15 days of delivery at [email protected] with your order number and return request
  2. Wait for approval – we’ll respond within 2 business days with return instructions
  3. Package your item securely in the original packaging if possible
  4. Ship your return to our Manchester address (we recommend using a trackable service):
    Cheap Fit Dance Wear Store
    81 King St
    Manchester, GB M8H 6UL
  5. Wait for processing – we’ll notify you once we’ve received and inspected your return

Refunds & Exchanges

Refund Timeline

  • Refunds are processed within 3-5 business days of receiving your return
  • Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Credit card refunds may take 5-10 business days to appear on your statement

Exchanges

Need a different size or color? We’re happy to help!

  • Follow the same return process above
  • Clearly indicate in your email that you’d like an exchange and specify the replacement item
  • If the exchange item costs more, we’ll invoice you for the difference
  • If it costs less, we’ll refund the difference
  • Exchanges are subject to availability. If your desired item is out of stock, we’ll issue a refund instead

Return Request Email Template

Subject: Return Request for Order #[Your Order Number]

Dear Cheap Fit Dance Wear Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]).

Item(s) to return:
– [Product Name] – [Size/Color] – [Reason for return] [For exchanges, please specify desired replacement:
– [Product Name] – [Size/Color]]

Please let me know the next steps.

Best regards,
[Your Full Name] [Your Email Address] [Your Order Number]

Questions about returns? Email us at [email protected] – we’re happy to help!